Once your order is confirmed, we usually dispatch it within 5 to 10 business days. After dispatch, delivery generally takes 7 to 10 business days, depending on your location and courier serviceability.

You will receive tracking details once your order is shipped, so you can follow your Rajvaani piece as it makes its way to you.

Yes, we offer free shipping across India on all orders.

At the moment, The Rajvaani ships only within India. International shipping is not available yet.

Yes, Cash on Delivery may be available on selected orders and serviceable PIN codes.

COD availability depends on your location, order value, and courier serviceability. You will be able to see the available payment options clearly at checkout before placing your order.

Once your order is dispatched, we will share the tracking details with you through SMS, email, or WhatsApp, depending on the contact details provided at checkout.

For quick help, you can contact us with your order ID at:

Email: therajvaani@gmail.com
WhatsApp: 7976202785

Yes, eligible products can be returned within 7 days of delivery.

To qualify, the product must be:

• unused and unworn
• in original packaging
• with all tags/accessories included
• returned within the 7-day window

Please note that sale items and customized products are not returnable or exchangeable.

We’ll help you with this calmly and quickly.

Please contact us within 48 hours of delivery at care@nazrakh.com or +91 6284057687.

To verify the issue, we require:

• a clear unboxing video
• product images
• order number

The unboxing video should start before opening the package and clearly show the product issue. Once verified, Nazrakh will take care of the return shipping if the product is damaged, defective, or incorrect.

Once your returned product is received and inspected, approved refunds are processed to the original payment method.

Refunds usually take 5–10 business days after approval, depending on your bank or payment provider.

For COD orders, refunds may be processed through bank transfer or UPI after verification.

Orders can be cancelled only before they are shipped.

Once your order has been dispatched, cancellation may not be possible because the package is already with the courier partner.

For cancellation requests, contact us as soon as possible at care@nazrakh.com or +91 6284057687 with your order details.

We take great care while packing every order, but if you receive a damaged product or wrong item, please contact us within 48 hours of delivery.

Kindly share:

Order ID
Clear product photos
Packaging photos
Short description of the issue

Once verified, we will arrange the most suitable solution — return, exchange, replacement, or refund.

We recommend checking the size chart carefully before placing your order. Every style may have a slightly different fit depending on the fabric, cut, and silhouette.

For the best experience, compare your body measurements with the size chart instead of choosing only your usual size.

If you are unsure, message us on WhatsApp before ordering. We will help you choose the size that feels comfortable, graceful, and right for you.

Products purchased during a sale, offer, or discount period are not eligible for return or exchange, unless you receive a damaged product or wrong item.

This helps us keep our special prices fair while still protecting you in case of any genuine issue.

Still need help?
We’re here to make your shopping experience smooth and graceful. Share your order ID and concern with us, and our team will get back to you as soon as possible.

Email: therajvaani@gmail.com
WhatsApp: 7976202785